Privacy Policy for Simly: eSIM DataFlow

Protecting your personal data is our top priority. We are committed to ensuring that your information is handled securely and in accordance with all applicable data protection regulations, including the European General Data Protection Regulation (GDPR) and the ePrivacy Directive. This privacy policy outlines how we collect, use, and safeguard your personal data when you interact with our services.

Overview of Data Protection

This policy explains how we collect, use, and protect your personal information, including what types of data we gather, how we use it, and the measures we take to ensure your privacy is protected.

What Personal Data Do We Collect?

How We Use Your Data

The personal data we collect is used to ensure we provide you with the best possible service and a seamless customer experience. Specifically, we use your data for the following purposes:

In some cases, we aggregate and anonymize your data to better understand how our customers use Simly’s services and to improve the user experience

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Retention periods are determined based on our business needs and legal requirements.

How We Collect Your Data

We typically collect your data when you

Data Security

At Simly, we implement strong security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use advanced security technologies and continuously monitor emerging cyber threats to safeguard your information.

Your Control Over Your Data

You have full control over how we use your personal data. If you do not wish to receive marketing communications, you can opt-out at any time by clicking the unsubscribe link at the bottom of any marketing email.

Please note that certain communications related to your account, such as billing and service notifications, are mandatory and cannot be opted out of.

Accessing and Managing Your Data

If you would like to access or manage the personal data we hold about you, please email us at datamanagement@simly.com. You can also download and submit a Data Access Request form from our website.

Sharing Your Data

Simly may share your data with trusted third parties in specific situations, such as:

We will never sell your data to third parties for marketing purposes without your explicit consent.

International Data Transfers

In some cases, your data may be transferred outside the European Economic Area (EEA) to ensure uninterrupted service, such as when facilitating global data roaming. We ensure that any third parties involved follow strict data protection measures to keep your data safe.

Contact Us

If you have any questions or concerns about this privacy policy or your data, please contact us at:

Our Data Protection Officer oversees compliance with GDPR and is available to answer any questions related to your data privacy.

This privacy policy reflects Simly’s commitment to ensuring your personal data is protected and used responsibly. We recommend that you review this policy regularly for any updates